If you're grappling with these questions, you're not alone.

“How do you get the best out of a team?”

“How to build better teams”

“How To Improve Your Team's Efficiency and Productivity”

“How do you hold employees accountable without micromanaging?”

These are the challenges we excel in solving.

You’ve seen it happen – a brilliant team member steps into a bigger role and suddenly, they’re not just managing tasks, but leading parts of your business. It’s a make-or-break moment. Not just for them, but for the health and velocity of your whole operation.

 
Selina Johnson presenting on 'The Secret Weapon of Hiring a Virtual Assistant' at NatWest Bank, Milton Keynes. Dressed in a suit, she stands next to a screen, addressing small business owners and entrepreneurs. Three audience members visible, engaged

Why is it important to invest in team training and development?

Because the jump from managing tasks to leading initiatives is massive. And because when people don’t feel ready or supported, that’s when cracks appear. That’s where we come in. With a no-nonsense, deeply personalised 1:1 mentoring and training program, we get your team not just to survive their new roles but to OWN them.

20 Years of Operational Experience

Selina Johnson brings the table two rare things: 20 years of boots-on-the-ground operational experience and a stint of entrepreneurship that’s seen her build and lead an 18-person team. This blend of insights from both sides of the fence? That’s gold. And it’s what makes this mentoring uniquely equipped to prepare your team members for the challenges they don’t even see coming yet.

 

Topics Covered:

I will work directly with your team member to:

  • Close skill gaps in their role

  • Master operational tools and strategies

  • Improve team communication and dynamics

  • Boost motivation and team engagement

  • Ease the shift to leadership roles

  • Enhance CEO and team relationships

  • Solve conflicts and smooth out office challenges

  • Streamline work processes

  • Keep top talent motivated and onboard

  • Increase role confidence

  • Address operational and leadership knowledge gaps

  • Empower autonomy and ownership in their role

This is impactful learning in 5 focused sessions.

 

Client Testimonial

“Selina’s mentoring didn’t just help me adjust; it transformed how I lead. In my new role as Head of Operations, the stakes were high. Selina’s guidance was pinpoint – exactly what I needed to not only align our operations with our growth ambitions but also to build a team culture that’s resilient, motivated, and forward-moving.”

- Esther Brown, Head of Operations, Deya

 

Who This Is For

This is for the Operations Managers, the Virtual Assistants turned team leaders, the Administrators stepping up to Operations Director – any team member navigating a significant shift within your company. It’s for those who are serious about making an impact and are committed to excellence in their evolving roles.

Benefits of Investing in Our Training & Development Program:

  • Boosted Productivity & Performance

  • Enhanced Employee Engagement & Satisfaction

  • Strengthened Retention & Recruitment

  • Elevated Motivation & Job Satisfaction 

  • Improved Organisational Performance 



 

Next Steps…

Let’s not waste another email. Book a call, fill out the quick pre-chat form, and let’s get started on equipping your team for the roles they’re stepping into. Real growth happens when preparation meets opportunity – let’s make sure your team is ready.

FAQs

  • The total package for our mentoring and training program, which includes 5 one-hour calls to be used over 3 months, is $3,000 USD. This investment is structured to provide comprehensive support and tailored strategies for your team's development and leadership growth.

  • Our program focuses on real-world strategies to enhance leadership abilities, empowering your team members to lead with confidence and efficiency.

  • Tailored mentoring is key. We guide your team through their transitions, ensuring they gain the necessary skills and confidence to thrive in new roles.

  • Absolutely. By addressing skill gaps and introducing effective tools and strategies, we streamline operations, enhancing overall team productivity.

  • Our approach includes building strong communication skills, enhancing team dynamics, and implementing motivational strategies to keep your team aligned and engaged.

  • We provide practical conflict resolution techniques and strategies for navigating workplace challenges, fostering a harmonious and productive work environment.

  • We emphasize empowering team members to take ownership of their roles, fostering an environment where autonomy and proactive decision-making are encouraged.

  • While our calls are typically facilitated online for convenience and flexibility, we do offer the option for in-person training sessions. These are subject to travel fees and can be arranged to suit your team's specific needs, ensuring the same personalised and impactful learning experience.

  • Absolutely. I value the opportunity to build lasting relationships with the teams I work with. Given the tailored nature of our program and the select number of clients I partner with each year, long-term support is certainly something we can explore. Should you wish to continue beyond the initial sessions, we can discuss how I can provide ongoing support to further enhance your team's growth and success. This conversation typically takes place towards the end of our initial engagement, ensuring we align on the best path forward for your team.